Three ways, right in the app: paste a list of numbers (one per line, names optional), upload a CSV or Excel file from your lead vendor — the usual columns are recognized automatically — or add one lead by hand. Importing is free and never uses your AI allowance. Up to 10,000 rows per file.
What happens right after I pay?
Everything is automatic: your account is created, two local business numbers are assigned from your area code, and your access code is texted and emailed to you. Go to vdialer.ai, sign in with your NPN + code, add leads, and dial. No setup call, no waiting.
Is the AI coaching the same as Copilot?
Yes — the live coaching and automatic fact-finding from Copilot are built into the dialer, on every call you make. You also get a monthly AI allowance for scripts, drafting, and coaching. Maya dialing unattended for you (AI outbound) is part of the full platform, with the rest of what it adds listed above.
Do I have to be sitting at a desk?
No — this is a phone-first dialer. Add it to your home screen and it opens like any other app; there's nothing to install on a computer. You pick how calls connect: in-app (headset or speaker, screen on — with a built-in mic & speaker check in Settings so you can prove the headset works before the first dial), or ring my phone — the system calls your cell and connects the lead, so you get normal cellular call quality with no headset and no wifi. Your local business number still shows as the caller ID either way, and the live coaching runs in both modes. And your run follows you: start at your desk, pick your phone up in the car, and you land on the same lead you left — not back at the top of the list, and never re-dialing someone you already worked. One honest caution: the coaching appears on your screen, so it's for when you can look at your phone — not while you're driving.
Can Maya answer my incoming calls?
Yes — Maya as your AI receptionist is included. Flip "Maya answers my inbound calls" in your dialer's Settings and she picks up on your business line, qualifies the caller, and transfers hot ones straight to you — always, or only after hours, your choice. You hear about every one of them: she texts you what happened on each call — an appointment booked, a message taken, or just that she answered — and your Call tab shows how many she picked up for you that day. What's not included at $249 is Maya dialing out through your lead list unattended — that's the full-platform step-up.
Can it leave voicemails for me?
Yes — one tap leaves your message and moves you to the next lead, so you never sit through a greeting. The voice is your choice: record your own by phone, or let Maya say it (she introduces herself as your assistant and gives your call-back number). Either way the prospect sees and calls back your number. It is a $99/mo add-on — you can hear a sample from inside the app before you add it.
Does the coaching work when a lead calls me?
Yes — coaching isn't only for calls you dial. When someone from your lead list calls your business number and you pick up, you get the same thing you get on an outbound dial: their file on screen before you say hello, live coaching while you talk, the worksheet filling itself, and the summary afterward. The AI knows they called you, so it coaches you to find out what prompted the call instead of reading you an opener for a follow-up you never made. Rather not answer it yourself? Maya can — see above.
Can my team work together in it?
Yes. Venture puts your whole team on one live floor: you see who is dialing, on a call or free. Stuck on a call? Tap Ask my upline: Vel answers first, and if you still need a person, your uplines ring one at a time. Your upline can listen in and coach you without the client hearing, and you always know when they do. Open a power hour and dial together with a live scoreboard, teach a training, or host an open house that guests join with a link, no account needed. It is in every plan.
Can I hand a lead to another agent?
Yes. Open Add leads → Transfer, pick the lead, then find the agent by name or NPN — you'll see who it is before anything moves, and you confirm. They can be anyone in your organization: your upline, someone you recruited, or a teammate in a different leg. It has to be a lead you own, and it stays inside your organization — you can give one away, never take one. Every transfer is recorded, so a move can always be traced and undone.
What's new in v2?
Your run follows you between devices — stop at your desk, open the app in the car, and you pick up on the same lead. Hand a lead to another agent by name or NPN, anywhere in your organization. And the worksheet grew up. It saves itself to the lead as you talk on every call — and when you need it in a carrier eApp or your CRM, one tap copies it clean or texts it to your own phone. Coaching sessions can start with a lead attached: pick who you're meeting, the AI arrives briefed, their details stay on screen, and a repeat meeting picks up where the last one ended — the picker even shows how many times you've coached each person. The worksheet chooser now includes Recruiting — same live capture, tuned for licensing, exam dates, and next steps when you're growing your team — and Health, built for Medicare and under-65 calls: enrollment window, current coverage, doctors, a medications list that grows as drugs come up, and current versus prior conditions with dates. Your sessions are yours to keep, too — copy or download any transcript, live or from a past meeting, right in the app. Plus a built-in Help & FAQ. All of it is included on every plan.
What is the booking page and advisor card?
Two public pages that are yours the moment you sign up. Your booking page lets a client pick a time on your calendar. Your advisor card is a shareable profile — photo, licensed states, and a tap-to-save contact — that works as your link in a text, a bio, or an email signature. Add your photo and states in the app and the pages fill themselves in; there is no website to build and nothing extra to pay for.
What if I upgrade to the full platform later?
Your leads come with you — automatically. Every lead you import into the dialer is yours; on upgrade they appear in the full agent portal instantly, with your notes and call history. No export, no re-import, no migration.
Do you provide leads?
Not as a list — Pulse does it another way. Pulse is an add-on for the Dialer that runs ads in your area: people who want to talk call your business number, or fill in a short form and land at the top of your list. They’re your leads, not shared. You set the budget, and Maya answers any ad call you miss. You can still bring your own list or connect your carrier and contracting portal too.
What do I need to get started?
Just your NPN and your lead list. Every buyer is a licensed agent, so that’s all we need — you’ll be set up right after checkout.
What if a caller asks me to send them something?
Tap 📄 Info on their card — even while you're still on the call — and the info email goes out from your own address. If you don't get to it right then, Vel reminds you about 15 minutes after the call; one tap opens the email, ready to send. Once it's sent, the reminder is gone.
Can I cancel anytime?
Yes — month-to-month, no contract. Your leads stay yours either way: Settings → Account → Export my leads downloads your whole book as a CSV any time, including every extra column that came in with your import. Nothing is deleted when you export, so if you come back later it is all still here.
Already a full Velocity subscriber? The dialer is already included in your plan. Open your dialer →